Shipping policy

This Shipping Policy is for SAND Creations LLC and was last updated on 7-25-2024.

1.SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

Standard (5-8 Business Days): $8
Express (3 Business Days): $25

International Shipping:

International Standard (2-4 weeks): $25
International Express (1-2 weeks): $39

PROCESSING TIME

Orders are processed within  2 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tacking number will be sent to the customer. 

CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

RETURNS

Returns will be accepted within 30day(s) from the original purchase date,. Items must be returned unused and in original condition. Some items, such as items on sale, maybe ineligible for returns. For more information, visit https://s-dcreations.com/policies/refund-policy.

DELAYED ORDERS

In case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carriers for the item's status. 

DAMAGED ORDERS

SAND Creations LLC is not liable for loss or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filling a claim with the shipping provider. 

SHIPPING RESTRICTIONS

-Orders cannot be shipped to P.O. Boxes

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for ir shipment may require a different shipping method.

CONTACT

For questions about this shipping policy, contact: Email sanddcreationsllc@gmail.com